By Tom Butler-Bowdon
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Extra info for 50 Success Classics: Winning Wisdom for Work & Life from 50 Landmark Books
We like to know how we are doing, and if we are doing well we feel good. ” Simple but effective. One minute praisings are also effective for motivational reasons. It is rare to find someone who knows how to do everything well from day one; you have to put some effort into training. ” Discipline doesn’t work with people who are not secure in what they are doing, only encouragement does. Praise gets them moving in the right direction. Though it need take up very little time, praise is the fuel that can drive a whole enterprise.
A Wall Street Journal reporter, Lowenstein lives in New Jersey with his wife and three children. His other best-known book is When Genius Failed, on the rise and fall of the mutual fund Long-Term Capital Management. 55 1920 The Autobiography of Andrew Carnegie “ No kind action is ever lost. Even to this day I occasionally meet men who I had forgotten, who recall some trifling attention I have been able to pay them, especially when in charge at Washington of government railways and telegraphs during the Civil War, when I could pass people within the lines—a father helped to reach a wounded or sick son at the front, or enabled to bring home his remains, or some similar service.
Antarctic explorer Sir Ernest Shackleton (see p. 252) was so respected by his crew members because they knew exactly what was expected of them; if they were reprimanded for anything, there was always a clear and rational reason. More recently, GE boss Jack Welch (see p. 288) explained his management style as “kicks and hugs,” which were meted out or given only according to strictly outlined, previously mapped-out goals. This did not create a climate of fear—if people did not measure up they could blame no one but themselves.